Refunds

Adrenaline Heaven Sports follows PDGA 1.03 Withdrawls and Refunds as our refund policy.

We encourage you to read the rules of the PDGA. Below we have summarized them in an easier to read format for your convenience.

Players MUST email AHS their withdrawal and refund requests. Text, Facebook Message, Telephone, Tournament Comments, or any other method that is not email, are NOT acceptable methods. Submitting a refund request via the player self-service page for the tournament on DiscGolfScene (DGS) or the contact page on the AHS website is acceptable, as that sends us an official email request.

We do this to create a “paper trail” of accountability. This ensures that the Tournament Director and/or approved Tournament Staff are aware of your request and the request is considered official.

When you submit a withdrawal or refund request, no matter when you do it, AHS charges a $10 handling fee. Your refund amount depends on how far out from the tournament you make the request, as outlined below

    • 30+ days
      1. 100%, minus $10
    • 29-15 days
      1. 100%, minus $10; provided we can fill your spot with another player from the waitlist or general registration
      2. If your spot is NOT filled: you will be offered 50% of your entry fee OR the player pack. Pro players will be given 50% of their entry fee
    • 14-0 days
      1. 100%, minus $10; provided we can fill your spot with another player from the waitlist or general registration
      2. If your spot is NOT filled: you will be given 25% of your entry fee
    • If you do not show up to tournament check-in, you will receive no refund and no players pack
    • If you have to leave the tournament AFTER you have checked-in and gotten your player pack (if applicable), you will receive no refund
    • AHS charges a minimal waitlist fee. This fee is non-refundable.
      • If DGS has charged you the full entry fee and you are put on the waitlist and you do not get promoted or request to withdrawal from the waitlist, you will receive 100% of your entry fee minus the $10 handling fee. If you only paid the $10 waitlist fee, then you will receive no refund.

If AHS vacates a Division, due to a lack of required player count, and you do not want to move to a different division then you are eligible for a full refund of your entry fee.

AHS does NOT accept “day-of” or “walk-up” registrations. All registrations must be filled during the registration period, as defined on DGS, either by general registration or by waitlist.

 

HURRICANE AND SEVERE WEATHER REFUND POLICY
Most events have the potential to be impacted due to hurricane season and severe weather conditions. The event will not be rescheduled due to a hurricane and/or severe weather conditions. This will be the procedure followed for ALL refund requests and cancellations:

    • Pro – Players will receive a refund less $10 of their entry fee
    • Am players will have their players pack mailed to them and have $10 of their entry refunded

 

Please Note: Refunds are based on the NET ENTRY FEE and do not include any fees charged by PayPal or DGS.